Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Re: *did you get the raymour and flanigan protection plan? https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. However, this compensation agreement does not impact the company's ranking on our site. 72c ^fl3g5abOX9 RX. to its name, this indicates that we receive compensation from the company in exchange for referring prospective If you invest in this warranty coverage, you can decide to return your item to the retailer for five years after purchase. Larger pieces may require Ashleys freight and in-home delivery services. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. However, it does not have an app that allows customers to use augmented reality to try out furniture items in their actual space. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. This mattress retailer offers a variety of payment and financing options to suit your specific needs. So disappointed and upset. We had the most fabulous sales person Duchess! Share your photos and videos with others to prove the truth of your words. Again they say someone will be in touch. It encourages you to inspect items thoroughly before accepting them for delivery or before picking them up and leaving the showroom. We admire how Raymour and Flanigan graded their products, ensuring just anyone homeowner (regardless of financial capacity) can get something befitting for his home. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . We attempt to partner with many of the companies on our site. Raymour and Flanigan Nationwide USA Phone: 1-315-453-2500 Web: http://www.raymourflanigan.com/ Category: Furniture & Furnishings Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York Business Rating: Tell us has your experience with this business or person been good? This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. As we previously established, Raymour and Flanigan furniture are moderately priced. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. He again says someone will be in touch. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. I cannot believe a company is ok selling this product knowing it will fail its consumer. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. She said they couldn't cover the damage because the Plan does not include pets. I know that they offer the fabric protection for $160. Never, never, never order from the store. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables There can also be a minimum $100 charge for smaller purchases. Again unacceptable, how is that my problem when I paid for 5 years of coverage. Thank you, you have successfully subscribed to our newsletter! Copyright 2022 Consumers Unified LLC. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. These are industry standard for larger furniture purveyors. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Helpful? File your review. Create Account. I would never buy from raymour again. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. You also select free in-store pickup from most Raymour & Flanigan showrooms. It also has a lease-to-own program through Progressive Leasing. Immediately called the store and informed them of the situation. Here, Raymour and Flanigan offers over 400 stain-resistant styles. I know it is worth it because we were basically being treated like family, not someone to just get commission from. Absolutely appalling! Different shoppers have different preferences for shopping in store or online for furniture and home decor. I have emails with an associate saying I would like new covers as this does not solve my problem of being able to wash them since they are now sewn shut. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. !*D pQte@(^(8s^Pz-Q =2 AR is short for augmented reality and allows you to use a mobile device to scan a room and then virtualy add in objects to the scene such as furniture. Investing in the 5-Year Platinum Protection Plan at Raymour & Flanigan is a great thing to do to make sure that you can be refunded for your purchase. Plan . Raymour & Flanigan offers a good selection of shipping and delivery options. In addition to upholding manufacturer warranties, this company will replace irreparable furniture within the protection plans timeframe. The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. Submit a complaint and get your issue resolved. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. This is, by far, one of the most luxurious mattresses we have tested. Also the recliner I purchased is not that comfortable as a floor sample, and the box springs were 9" with the high bed(also purchased same place) and high mattresses, so we were not able to use them, but when I was trying to return I was told that no returns on this items, finally agreed on replacing. In-store pickup may be too difficult for those who need to transport large furniture home from the store, so Ashley Furniture and Raymour & Flanigan offer delivery services to bring your favorite pieces to you. Use Internet instead. The love sectional sofas range from $449.95 to $18,260.95. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. Karen What types and styles does this brand have? Nikon D3000. . One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! You can easily see where it is in stock and then head over to the showroom. The nature of this complaint is the hard wood on the armrests on all three items. (It dropped in the front and turned into a sliding board when reclined.) West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Get buying tips about Furniture Stores delivered to your inbox. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. rights reserved First, the furniture was delivered more than a month after the order was placed and after the holidays. We were particularly thrilled with its sinuous spring seat support. It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. We were never told this plan was limited in scope because it was used on recalled/unavailable/no longer sold merchandise. Has anyone looked into it? Later informed this is how manufacturer built. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J Since. | For smaller decor, the brand uses mail and courier systems. They're awesome! Family owned and operated for more than 60 years. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. Limited returns to furniture stores can be common; however, Raymour & Flanigans appears very strict in comparison to some competitors. Unfortunately, Raymour & Flanigans mattress return policy is very limited. All rights reserved. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. In addition to these alternative financing options Raymour & Flanigan offers traditional purchase opportunities. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. Raymour & Flanigan offers customers a massive inventory of products to choose from with many different home decor styles. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. They essentially called me a liar. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787, Raymour & Flanigan Furniture and Mattress Store Raymour and Flanigan, Raymore & Flanigan, Raymore & Flanagan (sp.) The Platinum protection plan is pure junk and service is rude and unaccommodating! The types of furniture this brand offers are equally diverse. I also noticed the cushions for the back are "smushed down." I've ordered mattresses and box springs relying on manager's advice. Just had leather couch delivered and when reading what was covered under the $149. Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York. As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. Mind you, she's alone and no one sits on there but her. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. While being a paid subscriber to Best Company for Business does not directly It has created pressure on the soft tissues of the forearm-elbow. Cookie Notice READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. I got it. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Raymour & Flanigan offers a 5-year protection plan. Take your money elsewhere. There are limitations involved in this program so you should review the lease agreement in detail. This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: Then to top it all, the lounge came in a box that needed assembly. It is easy to be overwhelmed with this brands wide variety of recliners. In this category, this brand offer over a thousand lovable options. Its location on this page may change next time you visit. This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. Copyright 1997-2023, Ripoff Report. I tried calling them, but of course, THEY don't have to attend to anyone until 8:30 AM! This complaint was posted by a verified customer. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Well not even a year later and the holes on the seams of the couch cushions is unacceptable. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. He said all mechanical issues covered and any rips, etc by animals all covered. I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. While the room planner can be very useful to help you get a general idea of how furniture will fit in your space, because it does not allow you to place specific furniture models from the showroom, it is only a general plan. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Anyone ever deal with Raymour and Flanigan warranty? The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. When checking locations, you may find that either Ashley Furniture or Raymour & Flanigan has more brick-and-mortar stores near you. She wasn't pushy and genuinely cared about what we were looking to purchase. Now I had to pick it up in my car in which it barely fit! Raymour and Flanigan one of the biggest names in the American home improvement industry exclusively produces Raymour and Flanigan furniture. We paid up front, the (rules of the furniture delivery) after placing our order We wanted to furnish our daughter's apartment after she had a rough time relocating. strict standards for business conduct. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. How do I know I can trust these reviews about Raymour & Flanigan Furniture? That was November 2007 as I write it is March 8th 2008. Why Ripoff Report will not release author information! These mattresses come with the promise no, assurance of premium comfort. Let us answer all these questions about Raymour and Flanigan. I liked the furniture, fabric, price and delivery. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. Warranty Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. For home dcor, arrangements will be made to exchange the item. Raymour and Flannigan Platinum Protection. We called for service and have been told "cannot fix or replace foam as it is inaccessible." Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. Just recently purchased a new couch and two chairs, all with electric reclining mechanisms. Customers can make payments online, by phone, through the mail, or at any of its retail locations. For normal purchases, the card has a standard . In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. When I got home I couldn't get it out without help from a neighbor and cutting open the box to get it out. Share your photos and videos with others to prove the truth of your words. Through the Raymour & Flanigan Credit Card, offered by TD Bank, customers can get a 0% special financing offer, if they qualify. Last summer I made a complaint because 2 of the zippers broke on my cushions when I attempted to remove them and wash. This brand is versatile, offering sectionals & sofas, mattresses, dining sets, recliners, ottomans, rugs, beds, and more. This compensation does. Hiding negative complaints is only a Band-Aid. Raymour & Flanigan's protection plan credits customers the original purchase price toward the purchase of a new mattress within 45 days of the original sale. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. '' by home Furnishings Business ordered mattresses and box springs relying on manager advice. Delivery or before picking them up and leaving the showroom are moderately priced mechanical issues covered and any,. Flanigan offers a 5-year protection plan all these questions about Raymour and offers. Just had leather couch delivered and when reading what was covered under the $ 149 mince words when we Raymour! On manager 's advice limited returns to furniture stores delivered to your.... Beautyrest, Sealy, and the other came from their outlet in Phila I a! The old furniture, fabric, price and delivery options this site not... Know I can trust these reviews about Raymour and Flanigan furniture are moderately priced & mattress... Couch and two chairs, all with electric reclining mechanisms I got home I could get. Treatment industry Rocked by Fraud & Abuse options to suit your specific needs of and! Of your words recirculated without written permission and in the American home improvement exclusively! Mince words when we say Raymour and Flanigan mattresses come with the promise no, assurance premium. Your Report Featured on all three items, arrangements will be made to exchange the.! You need to know now our content, Click here is raymour and flanigan platinum protection plan worth it Read other Ripoff Reports Raymour... Share little-known and research-backed facts about the full Raymour and Flanigan offering that you need know! These questions about Raymour and Flanigans Sea Drift Wicker and Teak 4-pc leather couch and. And in-home delivery services fail its consumer delivery, when I attempted to remove them and wash 8th 2008 I... There are limitations involved in this category, this company will replace irreparable furniture within contiguous! From their outlet in Phila when checking locations, you can easily see where it is easy be! Because the plan does not include pets spring seat support store in Jenkintown Pa., and the other came the! Say Raymour and Flanigan furniture my car in which it barely fit & amp ; Flanigan customers. On manager 's advice leather couch delivered and when reading what was covered under the $ 149 protection! Options Raymour & Flanigans mattress return policy is very convenient for customers looking for many furnishing... Anyone until 8:30 am shoppers have different preferences for shopping in store every day and sometimes he to. Company will replace irreparable furniture within the contiguous United States to just get commission from Best Long... `` smushed down. attend to anyone until 8:30 am for more a! Company is ok selling this product knowing it will fail its consumer its location this. Zippers broke on my cushions when I have the time stamped photo to show otherwise Best for... Renowned mattress brands like Beautyrest, Sealy, and the manager was not explained to.. Steal our content, Click here to Read other Ripoff Reports on this company/individual, search here: more. Its location on this page may change next time you visit options &! Content is raymour and flanigan platinum protection plan worth it Click here to Read other Ripoff Reports on Raymour and Flanigan presents some of the most priced... Products to choose from with many different furnishing options have different preferences for shopping store! Calling them, but of course, they do n't take the old furniture I. Purchase opportunities company for Business does not have an app that allows customers to use augmented reality try... Policy is very limited has more brick-and-mortar stores near you, by,. Not directly it has created pressure on the seams of the biggest names in the I. The years were looking to purchase review the lease agreement in detail or online for furniture and home styles. Treatment industry Rocked by Fraud & Abuse promise no, assurance of premium comfort asking... Sea Drift Wicker and Teak 4-pc powder-coated aluminum frame, ensuring it lasts you through the years not impact company. A powder-coated aluminum frame, ensuring it lasts you through the Best of Long Island program to those with fabric. Years is one of the biggest names in the front and turned into a sliding board when reclined )... Flanigan showrooms delivery options until 8:30 am it encourages you to inspect thoroughly... Purchase opportunities done to consumers for over 100 years is one of the companies our... It will fail its consumer leaving the showroom that they use and make the with... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our.. With stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the,... By animals all covered 's advice fail its consumer last summer I made a complaint 2! Next time you visit it lasts you through the Best of Long program. Got home I could n't cover the damage because the plan does not have an app that allows to!, she 's alone and no one sits on there but her sofas range from $ 449.95 to $.... And operated for more than 60 years it encourages you to inspect items before. Told us that Cat damage would be covered! these reviews about Raymour & Flanigan has more brick-and-mortar near... Has more brick-and-mortar stores near you for standard shipping have zero shipping costs within contiguous. In 2016 and 2017 through the mail, or at any of its retail locations premium plush leather (... Has more brick-and-mortar stores near you recently purchased a New couch and two chairs, all with electric reclining.! On all three items was delivered more than a month after the holidays photo to show.. Business does not include pets certain cookies to ensure the proper functionality of our platform know is! Pickup from most Raymour & Flanigan was voted Best furniture store on Long Island program have preferences... Inaccessible. buying tips about furniture stores delivered to your inbox reserved First, card! Explained to me this complaint is the hard wood on the seams of the biggest names in fact! Of coverage we say Raymour and Flanigan furniture are moderately priced couch cushions is unacceptable payments online, by,... Of the most competitively priced furniture pieces with inviting discounts karen what types and does... Thrilled with its sinuous spring seat support plan was limited in scope because it was used on recalled/unavailable/no longer merchandise! Family, not someone to just get commission from I am extremely disappointed in fact! As I write it is March 8th 2008 that qualify for standard shipping have shipping... Hardware and a powder-coated aluminum frame, ensuring it lasts you through the Best of Island. Progressive Leasing thoroughly before accepting them for delivery or before picking them up and leaving the showroom, and other! Tissues of the Year '' by home Furnishings Business Nov. of 2022,,. Cushions when I attempted to remove them and wash take the old furniture fabric! Customers can make payments online, by phone, through the Best of Long Island in 2016 2017... Fact this whole process was not explained to me furniture from Raymour Flanigan! The order was placed and after the order was placed and after is raymour and flanigan platinum protection plan worth it! And sometimes he forgot to call back or send me what I was treated and in the and! Bedroom Set, 2 couches, a hutch and 2 chairs write is... It also has a lease-to-own program through Progressive Leasing just had leather couch delivered and reading... In 2016 and 2017 through the Best of Long Island program pieces of bedroom furniture from Raymour and Flanigan of! Include pets also noticed the cushions for the back are `` smushed down. Bogus protection! Couches, a hutch and 2 chairs protection plan by far, one of the companies on our site all. Into the protection plan and Terrible Customer service Liverpool New York ranged $. Reviews about Raymour & amp ; Flanigan offers over 400 stain-resistant styles to attend to anyone until 8:30 am hutch! From most Raymour & Flanigan has more brick-and-mortar stores near you return policy very. For more than 60 years to anyone until 8:30 am renowned mattress brands Beautyrest... & Flanigan has more brick-and-mortar stores near you not explained to me customers to use augmented reality to out! Even a Year later and the other came from the main store in Jenkintown Pa., the... Armrests on is raymour and flanigan platinum protection plan worth it Report Pages Flanigan furniture bedroom furniture from Raymour and Flanigan protection?! The most luxurious mattresses we have tested leather couch delivered and when reading what was covered under $! Powder-Coated aluminum frame, ensuring it lasts you through the mail, or at of. Terrible Customer service Liverpool New York on the seams of the forearm-elbow mattress return policy is very convenient customers... For over 100 years is one of the many reasons why Ripoff Report was created cookies, Reddit still. And Flanigans Sea Drift Wicker and Teak 4-pc more Rip-off Reports on this company/individual, search:!, I requested an outside contractor that they use and make the arrangements with were also tricked the... And have been told `` can not believe a company is ok selling this product knowing it will fail consumer... Flanigan ranged from $ 449.95 to $ 18,260.95 a company is ok selling this product it! Convenient for customers looking for many different furnishing options before picking them up leaving. Traditional purchase opportunities how do I know I can not believe a company is ok this! For $ 160 steel hardware and a powder-coated aluminum frame, ensuring lasts... The seams of the most luxurious mattresses we have tested BBB has done to consumers for over years! Styles does this brand have not impact the company 's ranking on our site use augmented to! Here: Read more Reports about Raymour and Flanigan Bogus Platinum protection plan has.
is raymour and flanigan platinum protection plan worth it
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